Logwise
Turn frontend and API failures into guided recovery and reduce support tickets.
Freemium - Free to start (no credit card). Paid plans available for larger teams — details on the website.
About Logwise
Logwise converts browser crashes and failed API calls into guided self‑recovery steps so users fix errors before opening support tickets. It captures traces, metrics and logs (with PII redaction), marks events as “deflected” when users recover, and escalates unresolved issues to support with full technical context (event ID, URL, route, release, fingerprint, user note, suggested fix). Installs in one script tag (~5 minutes), integrates with React/Next.js/Remix, Slack, Zendesk, Freshdesk, Sentry, Vercel and more. Teams see ~73% fewer tickets in week one; trusted by 400+ SaaS teams. No credit card to start.
Key Features
- Guided recovery widget that turns failures into step‑by‑step fixes
- Automatic deflection tracking and recovery analytics
- Escalation bundle for support with route, release, fingerprint, event ID, URL, user note and suggested fix
- Captures traces, metrics and logs with PII redaction
- One‑script install; integrates with React/Next.js/Remix, Slack, Zendesk, Freshdesk, Sentry and deployment platforms
Who is this for?
SaaS engineering and support teams aiming to reduce support volume and improve user recovery from errors.
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FreemiumFree to start (no credit card). Paid plans available for larger teams — details on the website.
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