Prismatic Enterprises
AI L1 techs that run inside your Syncro — no new helpdesk
Paid - Paid, custom pricing. Productized engagements built per client — contact sales for a quote.
About Prismatic Enterprises
Prismatic Enterprises builds Syncro-native, multi-tenant AI L1 technicians that automate repetitive ticket work — password resets, M365 admin, distribution lists and other Tier-1 tasks. Delivered as productized, client-specific engagements with native Syncro and Microsoft 365 integrations, multi-tenant awareness, and testing against real ticket data before production.
Key Features
- Syncro-native AI L1 techs that run inside your existing helpdesk
- Automates password resets, M365 admin, distribution lists and end-to-end L1 tickets
- Multi-tenant aware and built per client for tailored workflows
- Native integration with Syncro, Microsoft 365, and existing tools
- Tested on real ticket data before production deployment
Who is this for?
Managed Service Providers (MSPs) and IT teams using Syncro who want to automate Tier‑1 ticketing
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PaidPaid, custom pricing. Productized engagements built per client — contact sales for a quote.
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