Sarrai
Support AI that answers from your team's knowledge and asks experts only when unsure.
Freemium - Free plan available. Paid tiers for higher volume/features are offered (see website for full pricing).
About Sarrai
Sarrai is an EU-hosted support AI for B2B software that answers customer questions using answers your team has already provided. It detects uncertainty and escalates to the right expert instead of guessing, reducing wrong chatbot answers from stale knowledge bases. Designed to minimize interruptions to your team, Sarrai helps keep support accurate, private (EU-hosted), and scalable. Free plan available.
Key Features
- Answers customers using previously provided team answers to avoid repeating or inventing responses
- Escalates to experts when it is uncertain, preventing wrong automated answers and unnecessary interruptions
- EU-hosted for data residency and privacy compliance
- Reduces reliance on constantly updated public chatbots by working from your own knowledge base
Who is this for?
B2B software companies and support teams seeking an AI assistant that answers from existing knowledge and only involves experts when necessary.
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Pricing
FreemiumFree plan available. Paid tiers for higher volume/features are offered (see website for full pricing).
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