syncsupport
Slack-native helpdesk: manage tickets, email routing, and live chat inside Slack.
Paid - Flat-rate subscription (no per-user fees). Exact plans and pricing available on the website.
About syncsupport
SyncSupport is a Slack-native helpdesk that brings your entire customer support workflow into Slack. Handle inbound email routing, live chat, and ticket management without switching tools. Teams can answer customers, track tickets, assign and close issues from Slack; setup in ~5 minutes. Flat-rate pricing with no per-user fees helps growing teams scale support predictably.
Key Features
- Email-to-Slack routing to convert inbound emails into Slack tickets
- Live chat integration so agents can respond from Slack
- In-Slack ticket management: assign, track, and close issues
- Flat-rate pricing with no per-user fees
- Quick setup (around 5 minutes) and Slack-native workflow
Who is this for?
Customer support and operations teams at startups and fast-moving companies that use Slack and want to manage support without switching tools.
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PaidFlat-rate subscription (no per-user fees). Exact plans and pricing available on the website.
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